> ## Documentation Index
> Fetch the complete documentation index at: https://help.kwentra.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Guest Info Report

> Track guest profiles with visit history, stay data, and document details — filtered by creation, arrival, or departure date. Business Value View complete guest profiles, including contact details,...

Track guest profiles with visit history, stay data, and document details — filtered by creation, arrival, or departure date.

**Business Value**

* View complete guest profiles, including contact details, nationality, document info, and loyalty points in one report.
* Filter guests by arrival or departure date to identify who checked in or out within a specific period.
* Export guest data for CRM updates, marketing campaigns, or compliance purposes.
* Loyalty points visibility helps identify top guests and reward-eligible profiles.
* Validation ensures at least one filter is always selected, so the report always returns meaningful results.

**Use Cases**

* Front office manager exports all guests who departed this week to verify checkout data and update CRM records.
* Marketing team filters by nationality to identify target segments for a promotional campaign.
* Reservations team runs the report by arrival date range to review guest volume and visit frequency.

**How It Works**

**Running the Report**

**Where:** Reports → Reservation → Guest Info

Set at least one filter, then choose a file type and click Download, Preview, or Print.

| **Parameter**                               | Description                                                                             |
| ------------------------------------------- | --------------------------------------------------------------------------------------- |
| From Creation Date / To Creation Date       | Filter by when the guest profile was created in the system.                             |
| From Arrival Date / To Arrival Date         | Filter by reservation check-in date.                                                    |
| **From Departure Date / To Departure Date** | Filter by reservation check-out date. Both From and To are required together when used. |
| Channel                                     | Filter by booking channel (multi-select).                                               |
| Nationality                                 | Filter by guest nationality (multi-select).                                             |
| From Loyalty Points / To Loyalty Points     | Filter by loyalty points balance range.                                                 |
| From Birth Date / To Birth Date             | Filter by guest date of birth range.                                                    |
| Show Only Inhouse Guests                    | Checkbox — limits results to currently checked-in guests only.                          |
| File Type                                   | XLS, XLSX, ODS, or PDF.                                                                 |

**New:** From Departure Date and To Departure Date are new parameters. They filter results to guests with reservations departing within the selected range. Both dates must be set together.

**Note:** At least one filter parameter must be selected before running the report.

**Report Columns**

| **Column**     | Description                                                        | Example                                   |
| -------------- | ------------------------------------------------------------------ | ----------------------------------------- |
| ID             | Unique guest profile ID number.                                    | 42                                        |
| Name           | Guest full name.                                                   | Ahmed Al-Rashid                           |
| Email          | Guest email address.                                               | [ahmed@email.com](mailto:ahmed@email.com) |
| Country        | Guest country of residence.                                        | SAUDI ARABIA                              |
| Telephone      | Landline phone number.                                             | 0112345678                                |
| Mobile         | Mobile phone number.                                               | 0501234567                                |
| No. of Visits  | Total number of completed stays across all reservations.           | 5                                         |
| No. of Nights  | Total cumulative nights stayed across all reservations.            | 18                                        |
| City           | Guest city of residence.                                           | Riyadh                                    |
| Address        | Guest street or postal address.                                    | King Fahd Road                            |
| Nationality    | Guest nationality.                                                 | SAUDI ARABIA                              |
| Loyalty Points | Current loyalty points balance on the guest profile.               | 450                                       |
| Document Type  | Type of ID document on file (e.g., Identity Card, Visa, Passport). | Identity Card                             |
| ID Number      | Identification document number.                                    | 1023456789                                |
| Passport       | Passport number, if available.                                     | A12345678                                 |
| Date of Birth  | Guest date of birth.                                               | 1985-06-15                                |