> ## Documentation Index
> Fetch the complete documentation index at: https://help.kwentra.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Bulk Reinstate & Cancel No Show for Reservations

> Easily reinstate cancelled or no-show reservations in bulk, with a single action, clear feedback, and automatic validation for ineligible bookings. Business Value Streamlines recovery of bookings a...

Easily reinstate cancelled or no-show reservations in bulk, with a single action, clear feedback, and automatic validation for ineligible bookings.

## **Business Value**

* Streamlines recovery of bookings after group cancellations, system errors, or mass no-shows.
* Reduces front office effort with one popup, one reason, and bulk action for multiple reservations.
* Prevents operational mistakes by validating and flagging bookings that cannot be reinstated due to audit/date constraints.

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## **Use Cases**

* Front desk reinstates all cancelled reservations for a group.
* Reservations manager cancels “No Show” status for several bookings when guests arrive the next morning and adjusts their arrival date.
* Night audit team sees a list of bookings not reinstated, with clickable reservation numbers and clear reasons for fast follow-up.

***

## **How It Works**

### **1. Reinstate Cancelled Reservations**

* Go to **Front Office → Individual Reservations**.

* Select multiple **Cancelled** reservations.

* Click **Actions → Reinstate**.
  <img src="https://mintcdn.com/kwentra/ZVsgUU0lwuplLEKf/images/front-office/reservations/individual-reservations/bulk-reinstate-cancel-no-show-for-reservations/5db840ead9.png?fit=max&auto=format&n=ZVsgUU0lwuplLEKf&q=85&s=c91c7b7f670c01718c4fe5d536c7d5e7" alt="" width="1919" height="581" data-path="images/front-office/reservations/individual-reservations/bulk-reinstate-cancel-no-show-for-reservations/5db840ead9.png" />

* Enter a single reason in the pop-up (applies to all selected bookings).

<img src="https://mintcdn.com/kwentra/ZVsgUU0lwuplLEKf/images/front-office/reservations/individual-reservations/bulk-reinstate-cancel-no-show-for-reservations/63a204ab7b.png?fit=max&auto=format&n=ZVsgUU0lwuplLEKf&q=85&s=1057309269535c0dfd3afaae193abc43" alt="" width="634" height="503" data-path="images/front-office/reservations/individual-reservations/bulk-reinstate-cancel-no-show-for-reservations/63a204ab7b.png" />

* All eligible bookings’ status changes to **Expected**.
* Success pop-up: all selected reservations set to Expected.
* Validation: Any reservation with an **arrival date before the audit date** is not reinstated. In the results pop-up, these appear with a clickable reservation ID, guest name, and reason (“Arrival date before audit date”).
  <img src="https://mintcdn.com/kwentra/ZVsgUU0lwuplLEKf/images/front-office/reservations/individual-reservations/bulk-reinstate-cancel-no-show-for-reservations/181f8a9e64.png?fit=max&auto=format&n=ZVsgUU0lwuplLEKf&q=85&s=e10a8770f5129feb1cc92460ed43d344" alt="" width="1266" height="349" data-path="images/front-office/reservations/individual-reservations/bulk-reinstate-cancel-no-show-for-reservations/181f8a9e64.png" />

***

### **2. Cancel No Show**

* Go to **Front Office → Individual Reservations**.
* Select multiple **No Show** reservations.
* Click **Actions → Cancel No Show**.

<img src="https://mintcdn.com/kwentra/ZVsgUU0lwuplLEKf/images/front-office/reservations/individual-reservations/bulk-reinstate-cancel-no-show-for-reservations/0d795b0c65.png?fit=max&auto=format&n=ZVsgUU0lwuplLEKf&q=85&s=c0c7c2ec42f1e386ad344ab2e1222f47" alt="" width="1893" height="672" data-path="images/front-office/reservations/individual-reservations/bulk-reinstate-cancel-no-show-for-reservations/0d795b0c65.png" />

* Reason is required for all selected reservations.
* All selected reservations have their **arrival date set to today**.
* All statuses update to **Expected**.
* Success popup confirms update.
* Validation: Any reservation with **departure date before audit date** is not reinstated, and appears in results popup with reservation ID (clickable), guest name, and reason (“Departure date before audit date”).
  <img src="https://mintcdn.com/kwentra/ZVsgUU0lwuplLEKf/images/front-office/reservations/individual-reservations/bulk-reinstate-cancel-no-show-for-reservations/2847596531.png?fit=max&auto=format&n=ZVsgUU0lwuplLEKf&q=85&s=d3259d1be2ead8a27ceb3c93110bee35" alt="" width="1314" height="462" data-path="images/front-office/reservations/individual-reservations/bulk-reinstate-cancel-no-show-for-reservations/2847596531.png" />

***

## **Validation Feedback**

* After any bulk operation, the results pop-up lists all bookings that were not updated, with clickable reservation numbers, guest names, and exact failure reasons.
* All staff messages are direct and easy to act on.
