> ## Documentation Index
> Fetch the complete documentation index at: https://help.kwentra.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Check-Out Procedure

> How to check-out a guest's reservation? Once your guest has reached their last day of the reservation this means that it's check out time, you won't be able to check out the guest on the system unl...

#### **How to check-out a guest's reservation?**

#### Once your guest has reached their last day of the reservation this means that it's check out time, you won't be able to check out the guest on the system unless both of the below conditions are met.

* *Audit Date should be equal to the guest's departure date.*
* *all Billing windows from **Billing Screen** should be balanced at zero.*

<img src="https://mintcdn.com/kwentra/ZVsgUU0lwuplLEKf/images/front-office/reservations/individual-reservations/check-out-procedure/d217c2da95.jpg?fit=max&auto=format&n=ZVsgUU0lwuplLEKf&q=85&s=16a33a6610597bcec7793a828ce0be34" alt="" width="905" height="422" data-path="images/front-office/reservations/individual-reservations/check-out-procedure/d217c2da95.jpg" />

Which means that you have to help the guest  first before checking the guest out.
1- Balance all Billing Windows by Making a payment.

2- Click on **Check Out.**

3- Confirm the Check-Out Action.

<img src="https://mintcdn.com/kwentra/ZVsgUU0lwuplLEKf/images/front-office/reservations/individual-reservations/check-out-procedure/08e8ec50ce.jpg?fit=max&auto=format&n=ZVsgUU0lwuplLEKf&q=85&s=041287a204156b88a30a96143beb2c9a" alt="" width="755" height="676" data-path="images/front-office/reservations/individual-reservations/check-out-procedure/08e8ec50ce.jpg" />

When you get back to the reservations page you can notice the below:

* Reservation status is **Checked out.**
* The reservation is in **Read Only Mode** so we can't edit any info post check out.
* You have the option to **Undo Checkout** in case you would like to reverse your action.

<img src="https://mintcdn.com/kwentra/ZVsgUU0lwuplLEKf/images/front-office/reservations/individual-reservations/check-out-procedure/c9ab6316b0.jpg?fit=max&auto=format&n=ZVsgUU0lwuplLEKf&q=85&s=cda2d05a0f232f3a8a2734b30700d92e" alt="" width="1249" height="809" data-path="images/front-office/reservations/individual-reservations/check-out-procedure/c9ab6316b0.jpg" />
