> ## Documentation Index
> Fetch the complete documentation index at: https://help.kwentra.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Hide Room Types With No Rooms

> An optional feature that hides room types with no active rooms from the Room Type picker on the Individual and Group Reservation screens.

An optional feature hides room types with no active rooms from the Room Type picker on the reservation screens.

### **Business Value**

* Prevents dead-end bookings on room types that have no rooms.
* Shortens the Room Type picker to bookable options only.
* Reduces front-desk errors after a room type is retired.
* Keeps historical reservations intact — saved room types still display.
* Enable it per property — hotels that want every room type listed keep it.

### **Use Cases**

* Front desk agent picks a room type and always finds a room to assign.
* Reservations manager retires a room type — it disappears from the picker automatically.
* Group coordinator builds a rooming list without choosing unbookable room types.

### **How It Works**

| **Where:** Front Office → Reservations → Individual Reservation / Group Reservation → **Room Type** |
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A room type with no rooms can never have a room assigned to it, so a reservation booked against it can never be completed. Room types cannot be deleted from the system, because historical reservations still reference them. Instead, they can be hidden where they are a dead-end choice — the room type picker on the reservation screens.

#### Turning the feature on

Hiding is controlled by the **Hide room types without rooms** feature. It is a Beta feature, it is **off by default**, and it carries no extra charge. Contact the Kwentra team to have it enabled for your property.

* **Off (default):** the Room Type field and its lookup list every room type, including those with no rooms.
* **On:** room types with no rooms are hidden from the Room Type field and its lookup.

Some properties keep room types with no rooms visible on purpose — for example, types that are still being set up — so the behavior is opt-in per property rather than applied to everyone.

#### What changes when the feature is on

* The **Room Type** field and its search lookup list only room types that have at least one room.
* This applies on the **Individual Reservation** screen and on the **Group Reservation** screen.
* **"No rooms" means no active rooms.** A room type whose rooms have all been deactivated is treated as having no rooms, and is hidden as well.

#### Reservations already booked on a hidden room type

Hiding applies only to *picking* a room type, never to *showing* one that is already saved. An existing reservation booked on a room type that is now hidden continues to display that room type correctly when you view or edit it.

| **Note:** Room type setup and admin screens are out of scope — they continue to list every room type, including those with no rooms. |
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