> ## Documentation Index
> Fetch the complete documentation index at: https://help.kwentra.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I cancel the reservation's No Show Status?

> In the scenario wherein your guest arrives later than the system's Night Turn Time and you would like to utilize the guest's same reservation without the need of creating a new one for them. To Rei...

In the scenario wherein your guest arrives later than the system's **Night Turn Time** and you would like to utilize the guest's same reservation without the need of creating a new one for them.

To **Reinstate** the guest's reservation from **No Show to Checked In** you need to do the following:

First, you need to find the No Show Reservation.

**[Front Office → Individual Reservations → Find No Show Reservation](https://manage.kwentra.com/frontoffice/#/individualreservation/)**

Once you find the reservation and open it, it will look like the below screenshot:

* Reservation is marked as **No Show with a yellow color code.**
* Reservation has the option to **Cancel No Show.**

<img src="https://mintcdn.com/kwentra/ZVsgUU0lwuplLEKf/images/front-office/reservations/individual-reservations/how-do-i-cancel-the-reservation-s-no-show-status/191121d122.png?fit=max&auto=format&n=ZVsgUU0lwuplLEKf&q=85&s=689a69b80a531a0f547a26359d7e2e0c" alt="" width="1536" height="722" data-path="images/front-office/reservations/individual-reservations/how-do-i-cancel-the-reservation-s-no-show-status/191121d122.png" />

Once you click on **Cancel No Show,** the system will ask you if you would like to charge the guest for the 1st night they missed or not:

1. Enter a reason for cancelling the No Show.
2. Check the box for **Post 1st night charges** ONLY if you would like to charge the guest for the 1st night missed from the reservation, if not don't mark the checkbox.
3. Click **Continue.**

<img src="https://mintcdn.com/kwentra/ZVsgUU0lwuplLEKf/images/front-office/reservations/individual-reservations/how-do-i-cancel-the-reservation-s-no-show-status/c3da2294d8.png?fit=max&auto=format&n=ZVsgUU0lwuplLEKf&q=85&s=b0f065e703173b22c2121118df79b925" alt="" width="1536" height="722" data-path="images/front-office/reservations/individual-reservations/how-do-i-cancel-the-reservation-s-no-show-status/c3da2294d8.png" />

This is how the reservation would look like after canceling the No Show Status, the reservation will automatically be **Checked In.**

<img src="https://mintcdn.com/kwentra/ZVsgUU0lwuplLEKf/images/front-office/reservations/individual-reservations/how-do-i-cancel-the-reservation-s-no-show-status/86f7a55668.png?fit=max&auto=format&n=ZVsgUU0lwuplLEKf&q=85&s=9c41c9a8fbc325b755b9196cecbf2ef0" alt="" width="1536" height="722" data-path="images/front-office/reservations/individual-reservations/how-do-i-cancel-the-reservation-s-no-show-status/86f7a55668.png" />

**Know before you go:**

* Not all staff members have the access to cancel the No Show Status, if you need to have access please contact [support@kwentra.com](mailto:support@kwentra.com).
* This feature is only applicable for the 1st No Show Night only, if a guest arrived after 2 days from his No Show reservation you won't have the option to cancel the No Show and you will create a new reservation for them.
