> ## Documentation Index
> Fetch the complete documentation index at: https://help.kwentra.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to search for a specific reservation?

> Finding a reservation on the new front office is very simple, you can search for individual reservations using multiple inputs. Front Office (beta) → Individual Reservations The most common details...

Finding a reservation on the new front office is very simple, you can search for individual reservations using multiple inputs.

**[Front Office → Individual Reservations](https://manage.kwentra.com/frontoffice/#/individualreservation)**

The most common details you can search for a reservation with are below:

* Dates
* Guest name
* Reservation state
* Channel
* Room number

[<img src="https://mintcdn.com/kwentra/ZVsgUU0lwuplLEKf/images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/0b724fb9e2.png?fit=max&auto=format&n=ZVsgUU0lwuplLEKf&q=85&s=3845d2eb51b302f583f8848a267f064a" alt="" width="1707" height="802" data-path="images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/0b724fb9e2.png" />](/images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/0b724fb9e2.png)

Alternatively, you can search for a group of reservations all at once using the reservation filters as shown below:

* **Expected Arrival:** are the reservations that are expected to arrive today.
* **Expected Departure:** are the reservations that are expected to check-out today.
* **In-House:** are the reservations checked in on the system and still staying through today's night.
* **Actual Arrival:** these are the reservations that were expected to arrive today and the check-in procedure already took place for them.
* **Actual Departure:** these are the reservations that were expected to check out today and the check-out procedure already took place for them.

[<img src="https://mintcdn.com/kwentra/ZVsgUU0lwuplLEKf/images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/666de07270.png?fit=max&auto=format&n=ZVsgUU0lwuplLEKf&q=85&s=5acb0536ba1cccf8736a8b5d61318f00" alt="" width="1707" height="738" data-path="images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/666de07270.png" />](/images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/666de07270.png)

Clicking on any reservation will trigger opening it to take further actions on them.

***Update: 10th of March, 2022***

You can easily search for multiple room types to return all reservations that are created on one or more room type.

**[Front Office → Individual Reservations → Search](https://manage.kwentra.com/frontoffice/#/individualreservation)**

You can select multiple room types like below, you can also clear the search inputs once you are done by using **Clear Selected Items.**

You need to click **Search** in order to view the reservations based on your search inputs.

[<img src="https://mintcdn.com/kwentra/ZVsgUU0lwuplLEKf/images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/a135e2307a.png?fit=max&auto=format&n=ZVsgUU0lwuplLEKf&q=85&s=3858a36e8cc3b4eb06f695a4cf83aabe" alt="" width="1707" height="738" data-path="images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/a135e2307a.png" />](/images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/a135e2307a.png)

***Update: 29th of March, 2022***

You can easily search for the reservations created under a certain booker using this new field in the search form.

**[Front Office → Individual Reservations → Search](https://manage.kwentra.com/frontoffice/#/individualreservation)**

This field accepts multiple selections to allow you to search for reservations created under multiple bookers.

[<img src="https://mintcdn.com/kwentra/ZVsgUU0lwuplLEKf/images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/fa94fb7101.png?fit=max&auto=format&n=ZVsgUU0lwuplLEKf&q=85&s=3d2e7ebbdfb1751e3f32b334526d6d87" alt="" width="1707" height="802" data-path="images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/fa94fb7101.png" />](/images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/fa94fb7101.png)

***Update: 20th of June, 2022***

You can now easily search for a reservation using the secondary "other" guests profiles from the **Guest Name** field

[<img src="https://mintcdn.com/kwentra/ZVsgUU0lwuplLEKf/images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/d8c3e12777.png?fit=max&auto=format&n=ZVsgUU0lwuplLEKf&q=85&s=f7c21ec4b92356675e756bdd33734cd5" alt="" width="1536" height="754" data-path="images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/d8c3e12777.png" />](/images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/d8c3e12777.png)

***Update: 6th of Novemeber, 2022***

The below columns have been added to the reservation listing screen:

* Check In Time
* Check Out Time
* Voucher Number

You can customize the columns presented in front of you from the tools icon.

[<img src="https://mintcdn.com/kwentra/ZVsgUU0lwuplLEKf/images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/a11c80f83c.png?fit=max&auto=format&n=ZVsgUU0lwuplLEKf&q=85&s=d9c4d808db8ab79d9acc84d90521d49a" alt="" width="1920" height="943" data-path="images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/a11c80f83c.png" />](/images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/a11c80f83c.png)

***Update: 20th of November, 2022***

You can now search for reservations that contain certain notes or fragments from a word to lookup all reservations that has the same note.

*Example: if you searched with the word "to" you will get all the reservations that has notes with words that include those 2 letters, like the word elevator.*

[<img src="https://mintcdn.com/kwentra/ZVsgUU0lwuplLEKf/images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/cc04c71a14.png?fit=max&auto=format&n=ZVsgUU0lwuplLEKf&q=85&s=7b6c3755bbaee9d1cc213da7efc869a0" alt="" width="1920" height="943" data-path="images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/cc04c71a14.png" />](/images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/cc04c71a14.png)

#### ***Update 12 March, 2026 - Flight Number and Mobile Number Search***

#### Reservations can now be searched by flight number or guest mobile number from the listing screen.

**How It Works**

**New Search Fields**

| Where to find it: Front Office → Individual Reservations (listing screen) |
| ------------------------------------------------------------------------- |

Two new search fields have been added to the Individual Reservations listing screen filters:

* Flight Number — searches both the arrival flight number and departure flight number fields stored on the reservation.
* Mobile Number — searches the guest profile's mobile number field.

**Partial Match Behaviour**

Both new fields use partial (substring) matching. Entering "UA4" will return reservations with flight numbers like "UA401", "UA412", or "UA4005". Similarly, entering part of a mobile number will return all reservations whose guest mobile contains that substring.

**Combining with Other Filters**

The new fields work alongside all existing filters (arrival date, departure date, status, room type, etc.). Combine them to narrow results — for example, search by flight number within a specific arrival date range to handle a busy airport transfer day.

| *Note: Mobile number search looks up the guest profile mobile field. If a guest has multiple profiles linked to one reservation, the search checks all linked profiles.* |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |

<img src="https://mintcdn.com/kwentra/ZVsgUU0lwuplLEKf/images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/57c21cd2d1.png?fit=max&auto=format&n=ZVsgUU0lwuplLEKf&q=85&s=e4265ac18b70bbf1b035833d0631be84" alt="" width="1461" height="361" data-path="images/front-office/reservations/individual-reservations/how-to-search-for-a-specific-reservation/57c21cd2d1.png" />
