> ## Documentation Index > Fetch the complete documentation index at: https://help.kwentra.com/llms.txt > Use this file to discover all available pages before exploring further. # Share Confirmation via WhatsApp > Send a public confirmation link directly to a guest's WhatsApp from any reservation, or copy the link for manual sharing. Send a public confirmation link directly to a guest's WhatsApp from any reservation, or copy the link to share it manually. ### **Business Value** * Speeds up guest communication by sending confirmation links instantly via WhatsApp. * Reduces manual steps — no need to copy links and open WhatsApp separately. * Validates and auto-corrects guest mobile numbers based on country code before sending. * Supports custom confirmation templates, ensuring guests receive a branded confirmation. * Works for both individual and group reservations from a single consistent flow. ### **Use Cases** * Front desk agent shares the confirmation link via WhatsApp after a reservation is made — the guest receives it instantly on their phone. * Reservations manager copies the public confirmation link to paste into an email or messaging platform. * Group coordinator enters the group contact's mobile number to send the confirmation link for a group booking. ### **How It Works** | **Where:** Front Office → Individual Reservations → Select Reservation → Print → Confirmation | | --------------------------------------------------------------------------------------------- | | **Also available at:** Front Office → Group Reservations → Select Reservation → Confirmation | | -------------------------------------------------------------------------------------------- | Print / Email menu showing the Confirmation and Confirmation (No Rate) options Two new buttons appear when viewing the Confirmation: #### **Copy Public Link** Click **Copy Public Link** to copy the confirmation's public URL to your clipboard. You can then paste it into any channel — email, chat, or SMS. #### **Share Via WhatsApp** Click **Share Via WhatsApp** to open a WhatsApp message pre-addressed to the guest's mobile number with the confirmation link as the message text. Confirmation dialog with the Copy Link and Share via WhatsApp buttons **For Individual Reservations:** The system automatically looks up the mobile number from the main guest profile: 1. If the guest profile has a **Mobile** number → uses it directly. 2. If Mobile is empty → falls back to the **Telephone** field. 3. If both are empty → displays a prompt with a **Mobile Number** field and a **Save & Send** button. Enter the number and click **Save & Send** to save it to the guest profile and send. **For Group Reservations:** A **Mobile Number** field is displayed for you to enter the number that should receive the WhatsApp message. **Mobile Number Formatting** The system automatically corrects common formatting issues before sending: | **Number format** | **Action** | | ------------------------------------- | --------------------------------------------------- | | Starts with `00` | Replaced with `+` (e.g., `0020` → `+20`) | | Starts with a digit (no country code) | Country code added based on the guest's nationality | | Starts with `+` | Used as-is | | Note: If the instance has a custom confirmation template, the shared public link renders that custom template for the guest. | | ---------------------------------------------------------------------------------------------------------------------------- |