> ## Documentation Index
> Fetch the complete documentation index at: https://help.kwentra.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Loyalty Points Redemption from POS

> Users can now settle the guest’s invoice directly from the Redeem Screen of the loyalty points,the system should generate a pop-up window that allows the user to settle the invoice directly instead...

Users can now settle the guest’s invoice directly from the **Redeem Screen** of the **loyalty points,** the system should generate a pop-up window that allows the user to settle the invoice directly instead of clicking **No Payment** after redemption.
Point of Sale => Cashiering => Select an Outlet => Terminal => Table => Redeem

<Note>
  The new feature **Redeem** won’t be available unless both conditions below are met:
</Note>

* *The bill is linked to an Existing Guest that has Loyalty Points.*
* *There are items available in the receipt.*

<img src="https://mintcdn.com/kwentra/HagJSRaBr-3RAXhp/images/point-of-sale/point-of-sale-settings/loyalty-points-redemption-from-pos/046367031b.jpg?fit=max&auto=format&n=HagJSRaBr-3RAXhp&q=85&s=6e685189877955989139c5b996e46293" alt="" width="1479" height="835" data-path="images/point-of-sale/point-of-sale-settings/loyalty-points-redemption-from-pos/046367031b.jpg" />

1. Click on **Guest Name** from top left of the page.

* **Room Number:** adding the bill to a reserved room in the hotel.
* **Walk-in Name:** adding the bill to a new guest, not necessarily staying at the hotel.
* **Individual Profile:** linking the bill to an existing guest profile that may have Loyalty Points also works under auto-complete basis.

<img src="https://mintcdn.com/kwentra/HagJSRaBr-3RAXhp/images/point-of-sale/point-of-sale-settings/loyalty-points-redemption-from-pos/93c90bb33d.jpg?fit=max&auto=format&n=HagJSRaBr-3RAXhp&q=85&s=796cd8263776eed85b261bfa6cc82c79" alt="" width="1065" height="616" data-path="images/point-of-sale/point-of-sale-settings/loyalty-points-redemption-from-pos/93c90bb33d.jpg" />

2. After selecting the **Individual Profile** we desire and adding items to the bill as below, we can find the **Redeem** option available.

<img src="https://mintcdn.com/kwentra/HagJSRaBr-3RAXhp/images/point-of-sale/point-of-sale-settings/loyalty-points-redemption-from-pos/4024cf82b7.jpg?fit=max&auto=format&n=HagJSRaBr-3RAXhp&q=85&s=c1ea7704e436afaeacb3944ef51f6712" alt="" width="1896" height="775" data-path="images/point-of-sale/point-of-sale-settings/loyalty-points-redemption-from-pos/4024cf82b7.jpg" />

3. Once we click **Redeem** the below pop-up appears:

* **Remaining Loyalty Points:** guests’ available points that they can use.
* **Price:** Item’s price in Money Amounts.
* **Price in points:** the equivalent amount of points for the item’s price.
* **Amount to pay:** the desired amount the guest wants to pay from his loyalty points, the guest has the liberty to pay whichever amount from his loyalty points.

<img src="https://mintcdn.com/kwentra/HagJSRaBr-3RAXhp/images/point-of-sale/point-of-sale-settings/loyalty-points-redemption-from-pos/61113d3a4a.jpg?fit=max&auto=format&n=HagJSRaBr-3RAXhp&q=85&s=a760fe155f704e48bd33842eb0e4553b" alt="" width="1907" height="771" data-path="images/point-of-sale/point-of-sale-settings/loyalty-points-redemption-from-pos/61113d3a4a.jpg" />

Once we click **Pay** we would see the discount happening on the bill from the left side.

<img src="https://mintcdn.com/kwentra/HagJSRaBr-3RAXhp/images/point-of-sale/point-of-sale-settings/loyalty-points-redemption-from-pos/513ee0b1c9.jpg?fit=max&auto=format&n=HagJSRaBr-3RAXhp&q=85&s=89a7c4ff10a3b84c5bf8a367adb4cb05" alt="" width="1903" height="765" data-path="images/point-of-sale/point-of-sale-settings/loyalty-points-redemption-from-pos/513ee0b1c9.jpg" />

Now we can settle the payment for the remaining of the bill amount using any other form of payment by clicking on **Payment.**
