> ## Documentation Index
> Fetch the complete documentation index at: https://help.kwentra.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Turn On Two-Factor Authentication (2FA)

> Link your Kwentra user to the Google Authenticator app. Then log in with your password and a 6-digit code from the app.

Link your Kwentra user to the Google Authenticator app. After that, you log in with your password and a code from the app.

Lost the app or your phone? Ask an admin to [reset your 2FA](/settings/general-settings/manage-system-users#two-factor-authentication).

### **Before You Start**

* A smartphone.
* Your Kwentra username and password.

### **How It Works**

| **Where:** manage.kwentra.com → your username (top right) → Account security |
| - |

#### **1. Install Google Authenticator on Your Phone**

1. Open **Google Play** (Android) or the **App Store** (iPhone).
2. Search for **Google Authenticator** by **Google LLC**.
3. Install the app.

<img src="https://mintcdn.com/kwentra/fwu5DrK4Voo2eWM2/images/settings/general-settings/enable-two-factor-authentication/google-authenticator.png?fit=max&auto=format&n=fwu5DrK4Voo2eWM2&q=85&s=4e1354111666529604f171fc95ba6c77" alt="Google Authenticator by Google LLC on Google Play" width="1400" height="400" data-path="images/settings/general-settings/enable-two-factor-authentication/google-authenticator.png" />

| **Tip:** The setup page also shows **Google Play** and **App Store** buttons for the app. |
| - |

#### **2. Turn On 2FA in Kwentra**

1. Go to [manage.kwentra.com](https://manage.kwentra.com).
2. Click your **username** at the top right. The user menu opens.
3. Click **Account security**.

<img src="https://mintcdn.com/kwentra/fwu5DrK4Voo2eWM2/images/settings/general-settings/enable-two-factor-authentication/account-security-menu.png?fit=max&auto=format&n=fwu5DrK4Voo2eWM2&q=85&s=7c48d95a795e57ac44cbd226e918b0fa" alt="Account security in the user menu" width="800" height="300" data-path="images/settings/general-settings/enable-two-factor-authentication/account-security-menu.png" />

4. The **Account Security** page says 2FA is not enabled for your account. Click **Enable Two-Factor Authentication**.

<img src="https://mintcdn.com/kwentra/fwu5DrK4Voo2eWM2/images/settings/general-settings/enable-two-factor-authentication/enable-2fa-button.png?fit=max&auto=format&n=fwu5DrK4Voo2eWM2&q=85&s=1380562efb0bc0ffd98b92e5c631d64f" alt="Enable Two-Factor Authentication button on the Account Security page" width="1000" height="200" data-path="images/settings/general-settings/enable-two-factor-authentication/enable-2fa-button.png" />

5. If the next page shows only **Sign In** and **Cancel**, click **Sign In**. A QR code appears.

#### **3. Scan the QR Code and Confirm**

1. Open Google Authenticator on your phone.
2. Tap **+**, then **Scan a QR code**.
3. Point your camera at the QR code on the Kwentra screen. The app adds your Kwentra user and shows a 6-digit code.
4. Type the 6-digit code in the field under the QR code.
5. Click **Sign In**.
6. When setup is done, click **Back To Home**.

<img src="https://mintcdn.com/kwentra/fwu5DrK4Voo2eWM2/images/settings/general-settings/enable-two-factor-authentication/scan-qr-code.png?fit=max&auto=format&n=fwu5DrK4Voo2eWM2&q=85&s=cf1f6e7d2b818fb89959dc7178b1aa83" alt="QR code, code field and Sign In button on the setup page" width="700" height="624" data-path="images/settings/general-settings/enable-two-factor-authentication/scan-qr-code.png" />

| **Note:** If the code is wrong or has expired, you see **Entered token is not valid**. The code changes every few seconds. Type the code the app shows now and click **Sign In** again. |
| - |

<img src="https://mintcdn.com/kwentra/fwu5DrK4Voo2eWM2/images/settings/general-settings/enable-two-factor-authentication/token-not-valid.png?fit=max&auto=format&n=fwu5DrK4Voo2eWM2&q=85&s=2bfb1dc22b88a10b256a0edeb2b295a8" alt="Entered token is not valid message" width="700" height="616" data-path="images/settings/general-settings/enable-two-factor-authentication/token-not-valid.png" />

#### **4. Log In with 2FA**

From now on, every login has two steps.

1. Enter your username and password. Click **Sign In**.
2. The **Authenticator OTP** field opens.
3. Open Google Authenticator and type the 6-digit code for Kwentra.
4. Click **Sign In**.

<img src="https://mintcdn.com/kwentra/fwu5DrK4Voo2eWM2/images/settings/general-settings/enable-two-factor-authentication/authenticator-otp.png?fit=max&auto=format&n=fwu5DrK4Voo2eWM2&q=85&s=415e7b8cd3d1c0f2a783e44871c6108b" alt="Authenticator OTP field on the login page" width="700" height="630" data-path="images/settings/general-settings/enable-two-factor-authentication/authenticator-otp.png" />

5. On the **Welcome Back** page, choose where to go: **Dashboard**, **Multi Property**, or an instance.
6. If you pick an instance, click **Get Started**.


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