Home Page Metrics — Accurate Occupied Rooms and Occupancy Percentage

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Home page Occupied Rooms and Occupancy % now correctly exclude non-count rooms from calculations. Business Value

• Dashboard shows accurate occupancy — no inflation from non-count rooms included.
• Occupancy % now matches industry-standard calculations excluding service and model rooms.
• The available rooms formula correctly deducts OOO and non-count rooms from total inventory.
• Improves confidence in home page KPIs used for daily operational decisions.

Use Cases

• Hotels with staff rooms no longer see inflated occupied room counts on the dashboard.
• GM sees occupancy % based on sellable rooms only — consistent with rooms division reports.
• Revenue manager’s home page occupancy now matches system occupancy reports.

How It Works What Are Non-Count Rooms? Non-count rooms are rooms configured in the system to be excluded from occupancy and availability calculations — typically staff rooms, model rooms, or rooms under permanent reservation for operational purposes. They are flagged at the individual room level. Updated Calculation Formulas The corrected formulas are:

• Occupied Rooms = Total checked-in rooms excluding non-count rooms.
• Available Rooms = Total rooms − Occupied (excl. non-count) − Out of Order (OOO) − Non-count rooms.
• Occupancy % = Occupied Rooms ÷ (Occupied Rooms + Available Rooms) × 100.