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Documentation Index

Fetch the complete documentation index at: https://help.kwentra.com/llms.txt

Use this file to discover all available pages before exploring further.

Welcome! This Help Center covers everything you need to work confidently in Kwentra — from adding your first reservation to running financial reports across a multi-property group. Use the search bar at the top of any page to find an article instantly, or browse by module below.

Browse by module

Front Office

Reservations, room rack, check-in/out, billing, housekeeping, and operational reports.

Back Office

Purchasing, inventory, accounts receivable/payable, general ledger, and financial reports.

Point of Sale

Outlet invoicing, table management, discounts, kitchen orders, and POS reports.

Online Booking

Booking engine setup, room-specific selling, promotions, and payment configuration.

Channel Manager

Distribution channel configuration, restrictions, and OTA integrations.

Kwentra Insights

ADR, RevPAR, and occupancy forecasting dashboards and performance KPIs.

Multi-Property

Consolidated reports and operations across a group of properties.

Compliance & Integrations

Payment gateways, tax integrations, passport scanners, and legal compliance tools.

Settings

User management, system configuration, and online booking settings.

How to use this Help Center

Search — The search bar at the top of every page finds articles by keyword, report name, or task. Try “check in a guest”, “create a purchase order”, or “night audit”. Sidebar — Browse by module using the left navigation. Each section expands into sub-topics so you can go straight to what you need. Release notes — Visit the latest release notes to see what’s new in Kwentra. All updates since 2019 are archived by year.

Common starting points

Add a reservation

Create a single-room reservation from scratch.

Check in a guest

Walk through the check-in workflow step by step.

Run the night audit

Run the manual night turn and understand what it does.

Create a purchase request

Start the procurement cycle with a purchase request.

Understand reservation states

Learn what every reservation status means and when it applies.

Add a Kwentra user

Create and configure user accounts and role permissions.

Need more help?

If you can’t find what you’re looking for, reach out to our support team at support@kwentra.com.