General

How Confirmation Numbers Are Generated for Group and Individual Reservations

Kwentra uses a new confirmation number format for group and individual reservations, making each number easier to track, search, and organise across chains.

How do I add divisions on the system?

Divisions are the functions and departments working at a property. Add them and use them to target alerts at the users under each division.

Mandatory Fields

Make a field required on a specific form from Front Office Settings — for example, require Usage Department on Receiving Orders or Store Usages before records can be saved.

Online Booking New Terminologies

Change the unit type terminology used on your Online Booking website, so guests see wording that matches what you actually sell.

Scheduled Reports

Schedule reports to be generated and emailed automatically, so the right people receive them without running the report by hand.

Update Hotel Information

Update the hotel information that appears on invoices, confirmations, and printouts from the main hotel info in Front Office settings.