How Confirmation Numbers Are Generated for Group and Individual Reservations - Kwentra Help Center

Kwentra uses a new format for generating confirmation numbers in both group and individual reservations, making each number easier to track, search, and organize — especially across chains.

This update helps hotels:

Easily identify reservation types (Group or Individual) from the confirmation number
Link reservations back to the hotel using the hotel code
Standardize formats across all confirmation numbers for better reporting and tracking

How to add your hotel code?

Front Office > Settings Gear Sign > General > Property Settings > Property Information Hotel Code Field Details:

Type: Alphanumeric, only numbers and letters, no characters or spaces.
Length: 5 characters or less.
Required? No.

How does this affect reservations’ confirmation numbers?

All confirmation numbers now follow this structure: [HOTEL CODE] - [TYPE] - [RESERVATION-ID] [CAIRO] - [I/G] - [000001895]

Summary of Behaviors

Action	Confirmation number format	Notes
Group Reservation	`HOTELCODE - G - RESID`	Generated for each reservation in the group
Add Room Types (Group)	Same format, same number reused	If one exists, it’s reused across the generated reservations
Individual Reservation	`HOTELCODE - I - RESID`	Unique confirmation number
Add Reservation (Individual)	Same format, same number reused	If one exists, it is reused across the added reservations