Add/Edit a kwentra User - Kwentra Help Center

Adding a new user to your system is only allowed for General Managers and other officers at your hotel. Follow the below steps to successfully add a user to your system. Settings → Users → Add New

First, you will need to add the below mandatory information only to create the new user:

Username: to provide to your new user to log in.
New Password: 8 characters long, must contain 1 number, 1 lower case letter and 1 upper case letter.
Password Confirmation: match the password and confirmation identically.
Click Save and Edit.

Once the user is created you get to manage their role and their activity status. 1. Allow users’ permissions on CloudInn: Depending on the staff’s role at your hotel, select user groups like below. You can use the autocomplete option or click the magnifying glass to multi-select the user groups you need. Settings → Users → Select User → Groups

2. Associate a User to be a Cashier:

First, you need to make sure the user is given the correct user groups for cashiers i.e. FO Cashier, Receptionist Cashiering.
In order for a user to have a cashier access, user should have a cashier number “cash drawer number”.
Click Save and edit.

3. Associate User to be a POS Cashier/Change POS Cashier PIN:

First, you need to make sure the user is given the correct user groups for POS cashiers i.e. POS Cashier.
In order for a user to have a cashier access, user should have a cashier number “cash drawer number”.
POS Cashier check box should be checked.
POS Cashier PIN is a 4 digit code that can be changed for the user from here.
Click Save and edit.

4. Deactivate a User: Rather than deleting unwanted users, we set their status to be deactivated. Settings → Users → Select User → Active

Unmark the Active Status.
Click Save and edit.

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