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Adding a new user to your system is only allowed for General Managers and other officers at your hotel. Follow the below steps to successfully add a user to your system. Settings → Users → Add New First, you will need to add the below mandatory information only to create the new user:
  • Username: to provide to your new user to log in.
  • New Password: 8 characters long, must contain 1 number, 1 lower case letter and 1 upper case letter.
  • Password Confirmation: match the password and confirmation identically.
  • Click Save and Edit.
Once the user is created you get to manage their role and their activity status. 1. Allow users’ permissions on CloudInn: Depending on the staff’s role at your hotel, select user groups like below. You can use the autocomplete option or click the magnifying glass to multi-select the user groups you need. Settings → Users → Select User → Groups 2. Associate a User to be a Cashier:
  • First, you need to make sure the user is given the correct user groups for cashiers i.e. FO Cashier, Receptionist Cashiering.
  • In order for a user to have a cashier access, user should have a cashier number “cash drawer number”.
  • Click Save and edit.
3. Associate User to be a POS Cashier/Change POS Cashier PIN:
  • First, you need to make sure the user is given the correct user groups for POS cashiers i.e. POS Cashier.
  • In order for a user to have a cashier access, user should have a cashier number “cash drawer number”.
  • POS Cashier check box should be checked.
  • POS Cashier PIN is a 4 digit code that can be changed for the user from here.
  • Click Save and edit.
4. Deactivate a User: Rather than deleting unwanted users, we set their status to be deactivated. Settings → Users → Select User → Active
  • Unmark the Active Status.
  • Click Save and edit.