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Report Business Value: This report shows pending and completed housekeeping tasks for every room. It shows each room’s housekeeping state, such as Dirty or Clean. It also shows the reservation status of each room, such as Expected, In House or Vacant. New Update 8th of August, 2021: The report now has a Detailed or Summarized choice. Summarized: hides when the task was received and completed, and how long it took. Detailed: shows the date and time the task was received and completed. It also shows the duration in hours.
How it works?
Reports → FO → Housekeeping → Housekeeping Task List
  1. Select the date range.
  2. Choose Completed, Pending or All tasks.
  3. Choose to sort by room number or housekeeping state.
  4. Choose Summarized or Detailed.
  5. Choose the export format: Excel (XLS / XLSX / ODS) or PDF.
Report Column Output:
  • Room Number: The room with a task.
  • Task & Comments: The task on the room and the comment for the houseman.
  • Date & Time Received: When the task was received.
  • Date & Time Completed: When the task was completed.
  • Duration: How many hours the task took.
  • Staff: The housekeeping staff member assigned to the task.
  • State: The room’s housekeeping state when the task was received, such as Dirty or Clean.
  • Custom Tag: The custom tag of the room’s room type.
  • Audit Date: The audit date when the task was created.
  • Reservation Status: The reservation status, such as Expected or Checked Out.
  • Room Status: The room’s current housekeeping status, such as Dirty or Clean.

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Update: October, 2026

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Summarized with reservation Details

A new view shows guest details next to each task. Housemen know who is in the room before they enter.

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Business Value

  • Shows how many guests stay in each room.
  • Shows the guest’s nationality, booking channel and flag, such as VIP.
  • Saves supervisors from checking reservations room by room.

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Use Cases

  • A supervisor sees a VIP flag and sends the houseman with a welcome amenity.
  • A houseman sees 2 / 1 pax and prepares an extra bed for a child.
  • A supervisor sees today’s departure and plans a full cleaning after check-out.

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How It Works

The Detail choice now has a third option: Summarized with reservation Details. Summarized and Detailed do not change.

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Running the Report

  1. Select the date range.
  2. Choose Completed, Pending or All tasks.
  3. Choose how to sort the report.
  4. In Detail, choose Summarized with reservation Details.
  5. Choose the export format.

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Report Columns

The new view shows 13 columns, in this order: This view does not show Custom Tag. It also does not show the timing and State columns from Detailed.

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Which Guest Is Shown

  • A guest in house comes before an expected arrival.
  • On a same-day turnover, the columns show the departing guest.
  • On a vacant room, the six guest columns are blank.
State and Sort by work as before. Example: