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Documentation Index

Fetch the complete documentation index at: https://help.kwentra.com/llms.txt

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What is a rooming list? Whenever there’s a contract between your hotel and a tour operator/travel agency and they send you a reservation for a group of rooms, a rooming list with the guests’ details should be sent from the tour operator. The rooming list is The list a tour operator sends to a hotel detailing the clients they are sending for particular arrival & departure dates. Please review how to and how do we . What should I do when I receive the rooming list from the tour operator? After you add the reservation and receive the rooming list you can easily do the name and dates update using the import feature on the rooming list. In order to import the rooming list, the group reservation should be split first, you won’t get the import option before that. Front Office → Group Reservations → Search for Expected Group Reservation → Split Once you use the split option, the group reservation will automatically direct you to the rooming list.
  1. Export the rooming list.
  2. Update the names as per the rooming list you received from the tour operator.
  3. Update the number of adults.
  4. Update the children based on the age ranges on the system, if the children are free then they need to be added under the free column in the exported file.
  5. Update the dates if needed. the dates of each reservation must be within the date range of the original group reservation, dates should follow this format yyyy-mm-dd
  6. You can change the room type in the rooming list so when you import the file the new reservations get the room type you desire.
  7. Update the voucher number for each reservation based on the rooming list you received from the tour operator.
  8. Allow Overbooking: using this column you can overbook a certain room type in on bulk, if you would like to allow the overbooking using the import file then this column should contain “TRUE or Y” if you don’t wish to allow overbooking using the import file then this column should contain “FALSE or N”.
Important Notes:
  • Make sure that the room types added to the csv file match the room type names on the system.
  • Make sure that the room type occupancy on the csv file matches the actual occupancy of the room type on the system.
  • If there was any issue with any reservation the system will update the reservations that doesn’t have any issues and notifies you with the reservations Ids that requires your attention.
5th of march Feature update: Feature Update: We implemented some enhancements to exporting and importing a rooming list
  1. Export now will have a column with the reservation Id
  2. Now the user has the ability to import part of the rooming list using the IDs of the reservations
  3. Entered ID must be valid and belongs to the group reservation