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Quickly upload and link guest visas to group reservations, ensuring all profiles are accurate and compliant.

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Business Value

  • Bulk visa upload streamlines guest check-in for large groups.
  • File validation reduces upload errors and ensures compliance.
  • Profile fields (nationality, address, identity type) are auto-filled for accuracy and consistency.
  • Automation minimizes manual entry, improving operational efficiency and guest experience.

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How to Use Capture Visas

Where to find it: Go to: Group Reservations → Rooming List → Capture Visas Steps:
  1. Click Capture Visas for your group.
  2. Upload your visa files (PDF, JPG, JPEG, ZIP).
    • Limit: Up to 300 files, each file max 1 MB.
  3. Click Upload.
What the system checks:
  • Each file must be 1 MB or less.
  • Only checks size per file (not total).
What happens next:
  • The system compares how many visas you uploaded to the number of adults and children in the reservation.
    • If you uploaded enough files: It matches visas to guest profiles.
    • If not enough: You get a warning and can choose to continue or cancel.
How Profiles are created:
  1. It automatically fills in nationality and address (if needed) in the profile.
  2. Identity type is always set as Passport.
  3. The system creates a new profile and links the visa.
  4. Each visa gets attached to the right profile.
Very Important:
  • Created profiles are added randomly to the split individual reservations.
  • Make sure to upload all the group’s visas, matching the number of adults and children.
  • Don’t do partial uploads, as it will override previously created profiles.