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Record money a travel agency pays in advance, or give it credit for the unused part of a stay.

Business Value

  • Keeps every agency advance on its AR account.
  • Deducts advances automatically when Front Office invoices are verified.
  • Gives the agency credit when a guest leaves early.
  • Shows clearly what the agency still has to pay.

Use Cases

  • A receivable clerk records a deposit from an agency for next month’s bookings.
  • A cashier credits a tour operator for the night a guest did not stay.
  • An accountant checks an agency’s open balance and sees the credit beside the invoice.

How It Works

There are two cases:
  • Advance deposit: the agency pays before its guests arrive. You record it in Back Office.
  • AR Deposit from billing: a guest leaves early, and the agency gets credit for the unused nights. You do it from the reservation’s billing.

Record an Advance Deposit

Open Balance of an AR account
  1. Click Deposit.
  2. Select the department (transaction code) for travel agency deposits.
  3. Enter the deposit amount.
  4. Select the transaction date.
  5. Optional: add a comment. It shows in your reports.
  6. Click Save.
Deposit form On the open balance screen:
  • Deposits have no invoice number.
  • Advance deposits are deducted automatically. This happens when receivable clerks verify Front Office invoices paid to city ledger.
Deposit in the open balance

Credit the Unused Part of a Stay

Example: Fly Tours books a 3-night stay for 450 USD (150 USD per night). The guest leaves after the 2nd night. The remaining 150 USD becomes credit for Fly Tours. First, create a payment method (credit department) for AR deposits. AR Deposit in the billing Tools menu
  1. Select the credit department for deposits.
  2. Enter the amount to credit to the agency.
  3. Optional: enter a comment.
AR Deposit payment dialog
  1. Settle the invoice with City Ledger Payment. The agency gets credit for what is left.
Invoice settled with City Ledger Payment In Accounts Receivable, the invoice paid to city ledger is 450, with a separate credit of 150. The agency needs to pay only 300. AR account with the 150 credit