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Documentation Index

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Track all fixed charges applied to rooms across any date range — for in-house, checked-out, and reserved guests. Business Value
  • View fixed charges over any date range — weekly, monthly, or custom periods.
  • Includes all reservation statuses: Checked In, Checked Out, and Expected (Reserved).
  • Rate and Rate Amount always reflect the correct room night based on the guest’s status.
  • Export as XLS, XLSX, ODS, or PDF for accounting and operations teams.
Use Cases
  • Revenue team runs a weekly report to verify all extra bed charges posted correctly.
  • Front office reviews reserved guests with fixed charges before arrival to confirm billing.
  • Accounting downloads the monthly report to reconcile fixed charge revenue by department.
How It Works Running the Report
Where: Reports → Income → Fixed Charges
  • From Date: select the start date of the range.
  • To Date: select the end date of the range.
  • File Type: choose XLS, XLSX, ODS, or PDF.
  • Click Download to export, Preview to view on screen, or Print to send to printer.
How Rate & Rate Amount Are Determined When the date range spans multiple nights, the Rate and Rate Amount columns show the value from the relevant room night based on the reservation’s current status:
  • Checked In — shows the rate from the hotel’s current audit date (the active operational night).
  • Checked Out — shows the rate from the last night of the stay (departure date minus 1 day).
  • Expected — shows the rate from the arrival date (the first night of the stay).
Report Columns
ColumnDescriptionExample
RoomRoom number401
GuestGuest full nameNour Ahmedi
ArrivalReservation check-in date2025-01-08
DepartureReservation check-out date2025-01-11
StatusReservation status: Checked In, Checked Out, or ExpectedChecked In
AdultNumber of adults in the reservation2
ChildNumber of children in the reservation0
RateRate code applied for the relevant room nightComp BB
Rate AmountRate value for the relevant room night0.00
ChannelBooking channel (e.g. Individual, OTA)Individual
GroupGroup name if the booking is part of a group
NightThe specific room night date the fixed charge applies to2025-01-10
DepartmentDepartment and item name for the fixed charge141/Rooms Extra Bed
AmountFixed charge amount for that night50.00
CurrencyCurrency code for the amountSAR