Front Desk Reports

Cancelled and No Show Reservations Report

Track all cancelled and no-show reservations by date range, including guest country, nights, and foreign currency totals.

Daily Meal Plan Report

Understand your kitchen requirements by seeing the meals to prepare for reservations on each meal plan, such as Bed and Breakfast or Half Board.

Deposit Ledger Report

See open balances and deposits paid by your guests, including payments made for reservations that are expected to arrive.

Expected Arrival Report

Instantly see all reservations due to arrive on any day or period, with full booking and guest details.

Expected Departure Report

See every reservation due to check out on a given date, with room, guest, stay, channel, and meal plan details in one list.

Flight Details Reports

See all reservations arriving at or departing from your hotel that may need airport transportation.

Guest Birthdays Report

Instantly view guest birthdays falling during their stay, so your team can offer personalised service.

Guest In-house Report

List every in-house guest on any given date, with a multi-select Nationality filter for targeted nationality reports.

Manager Report: Insights and Formula

A daily snapshot of core property performance: occupancy, revenue, guest averages, and department performance, with the formula behind each metric.

Meal Plan Report

Track all guest meals for each day, by room and board type, to help your team deliver the right meal service.

Open Balances Report

See what each in-house guest, paymaster and deposit still owes or has paid on a chosen date.

Police Report

Export guest details between two selected dates for legal communication with the local authority.

Reservations List Report

List and analyze reservations across arrival, departure, and creation dates with flexible grouping, sorting, and filters — the most complete front-desk listing report in Kwentra.

Reservations by Unit Report

See all reservations made on a certain unit, historically or into the future, with a month-by-month grid of reserved nights.

Room Moves Report

See room assignment changes made to checked-in reservations, tracking every room number change from the moment of check-in.

Room Upgrades Report

Track every room type upgrade, with filters for when the change happened, when the guest stayed, and when the guest arrives.

Total Stay By Departure Report

A full summary of guests who checked out during a selected period, including total nights, guest count, and financial details.