Skip to main content
Track every room type upgrade, and pull them by the reservation’s arrival date.

​
Business Value

  • Tracks every room type change with its date and time.
  • Shows which user made each upgrade.
  • Pulls upgrades by the reservation’s arrival date.
  • Shows the original and the upgraded room type.
  • Monitors free upgrades given away.

​
Use Cases

  • Income auditor pulls upgrades for reservations arriving in one month.
  • Front office manager reviews who granted free upgrades.
  • Revenue manager checks which room types are upgraded from and to.

​
How It Works

​
Running the Report

All parameters are optional. Leave them empty to get every upgrade.
  1. Moving Date — the day the room type changed.
  2. Reservation From / To Date — matches the whole stay, not the arrival. A guest who arrived weeks earlier still appears.
  3. From Arrival Date / To Arrival Date — matches the arrival date only, no matter the departure date.
  4. Original Room Type — the room type upgraded from.
  5. Upgraded Room Type — the room type upgraded to.
  6. User — one user’s upgrades only.
Then choose Preview, or export to Excel (XLS / XLSX / ODS) or PDF.

​
Using the Arrival Date Filter

Use this filter to find upgrades on reservations arriving between two dates. The Reservation range cannot answer that, because it matches the whole stay.
  • Fill one date and the other becomes required.
  • To Arrival Date cannot be before From Arrival Date.
  • Leave both empty and the report works exactly as before.

​
Report Columns