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Track all cancelled and no-show reservations by date range — including guest country, nights, and foreign currency totals. Business Value
  • Review all cancellations and no-shows for any date range in one place.
  • Filter by state: No Show, Canceled, or both.
  • See total stay in both base and foreign currency per reservation.
  • Identify booking channels and rate codes linked to cancellations.
Use Cases
  • Revenue manager runs the report weekly to spot no-show patterns by country and channel.
  • Front desk supervisor reviews the day’s cancellations to confirm reasons are logged.
  • Finance team exports the report to reconcile foreign currency stays against base currency totals.
How It Works Running the Report Where: Reports → FO → FrontDesk → Cancelled and No Show Reservations New: The date filter parameters were renamed from ‘From Date’ and ‘To Date’ to ‘From Action Date’ and ‘To Action Date’ to better reflect that the date range filters on when the cancellation or no-show action occurred. Note: Use Download, Preview, or Print to run the report after selecting your filters. Report Columns New: Nights and Country columns were added. Total Stay (base currency) was added after Rate Code. New: The existing ‘Total Stay’ column was renamed to ‘Base Total Stay’. A new Total Stay column (foreign currency) and Currency column were added.