Expected Departure Report - Kwentra Help Center

See every reservation due to check out on a given date, with full room, guest, and booking details.

Business Value

Prepares the front desk for the day’s check-outs at a glance.
Groups departures by channel, group, rate code, or meal plan.
Includes guest contact details when you need to reach departing guests.
Flags group departures so transport and porterage can be staged.
Exports to XLS, XLSX, ODS, or PDF for shift handover.

Use Cases

Front desk prints the morning departure list to prepare folios for settlement.
Housekeeping supervisor plans room turnaround from the day’s departure rooms.
Reservations agent checks group departures to arrange coach transfers.

How It Works

Where: Reports → FO → Frontdesk → Expected Departure

Running the Report

Parameter	Description
From date	The departure date to report on. This report runs for a single date, not a range.
With rate	Show or hide rate amounts on the report.
Groupby	Group the results by Channel, Group, Rate Code, Meal Plan, or None for a flat list.
Sortby	Sort by Room number, Reservation number, Guest Name, Rate Code, Arrival Date, Departure Date, or Room Type.
Channel	Optional. Limit the report to one or more booking channels.
Rate code	Optional. Limit the report to one or more rate codes.
Room type	Optional. Limit the report to one or more room types.
Show remarks	Show or hide reservation remarks under each row.
Show other names	Show or hide the additional guest names on each reservation.
Display contact information	Set to Yes to include the departing guest’s contact details.
File type	Choose XLS, XLSX, ODS, or PDF.

Use Download to export, Preview to view on screen, or Print to send it to a printer.

Report Columns

When a Groupby option is selected, the rows are split into blocks with a header row naming the channel, group, rate code, or meal plan.

Column	Description	Example
Id	Unique reservation number.	671
Room	Room number assigned to the reservation.	803
Type	Room type of the assigned room.	Triple Room
Name	Main guest name on the reservation.	Marwa GR 2
Arrival	Check-in date.	2025-01-06
Time	Check-in time.	18:45
Departure	Check-out date.	2025-01-12
Time	Check-out time.	12:00
Voucher no	Voucher reference for the reservation.	(84-1)
Adt	Number of adults.	3
Chld	Number of children.	0
Channel	Booking channel or travel agent.	4305 MARWA DAGESTAN
Group	Group name when the reservation belongs to one.	Marwa GR 2
Meal Plan	Meal plan applied to the stay.	Bed and Breakfast

Update: July 30, 2026

Room Type Filter Hides Room Types With No Rooms

The Room type filter now lists only room types that have at least one room mapped to them.

What’s New?

Room types with no rooms mapped to them no longer appear in the Room type filter. Retired room types stay in the system because historical reservations still reference them, but they are hidden from the filter instead of sitting there as options that return nothing.

How It Works

Run the report from Reports → FO → Frontdesk → Expected Departure.
Open the Room type filter — only room types with at least one room mapped to them are listed.
Map a room to a room type and it appears in the filter again; unmap every room and it disappears.

Note: This affects the filter parameter only. The generated report still shows every room type it has data for, including retired room types and reservations kept after their room was moved to another type or deactivated.

​Business Value

​Use Cases

​How It Works

​Running the Report

​Report Columns

​Update: July 30, 2026

​Room Type Filter Hides Room Types With No Rooms

​What’s New?

​How It Works

Business Value

Use Cases

How It Works

Running the Report

Report Columns

Update: July 30, 2026

Room Type Filter Hides Room Types With No Rooms

What’s New?

How It Works