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Documentation Index

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The Travel Agent Summary report shows nights, guests, and revenue by channel. Business Value
  • Shows which agents drive most nights and revenue.
  • Calculates Rate per Pax automatically for metrics.
  • Supports multi-currency with current exchange rates.
  • Covers a maximum of 12 months for seasonal trend analysis.
Use Cases
  • Revenue manager sees top OTA by quarter month-by-month.
  • Front office manager identifies high-value vs budget channels.
  • GM exports a 12-month channel breakdown for ownership review.
How It Works Where to Find It
Front Office → Reports → Reservation → Travel Agent Summary By Revenue
Report Parameters
  • From Date (required) — start of the reporting period (month picker).
  • To Date (required) — end of the reporting period; cannot exceed 12 months from the From Date.
  • Currency (required) — select the display currency; all amounts are converted using current exchange rates.
Report Layout Rows represent individual Travel Agents (Channel Profiles) with a TOTAL row at the bottom. Columns are grouped by each month within the selected date range, with each month showing:
  • Nights — count of all room nights in reservations for that travel agent.
  • Pax — total adults and children across all reservations.
  • Rate per Pax — Total Rate Amount / Pax (shown as 0 when Pax is 0).
  • Total Revenue — total rate amount from all room nights.
A Total section at the right aggregates the same four columns across all months in the selected period. Data Scope The report includes individual and group reservation room nights. Cancelled and no-show reservations are excluded. Day-use reservations are included. Permissions Access is granted via the Front Office Manager role. Contact your system administrator to adjust role assignments.

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Update: 13 May, 2026

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New Report Columns

The Travel Agent Summary By Revenue Report adds Net Revenue Per Adult, Adults, and Children columns, and renames Rate Per Pax to Gross Revenue Per Pax. Column Changes The following column has been renamed:
  • Rate Per Pax → Gross Revenue Per Pax (same calculation: Total Gross Revenue ÷ Pax)
The following columns have been added:
  • Adults — Number of adult guests (excludes children)
  • Children — Number of child guests (Adults + Children = Pax)
  • Net Revenue Per Adult — Calculated as: Total Net Revenue ÷ Adults (children excluded)
Net Revenue Per Adult divides by adults only. Gross Revenue Per Pax divides by adults + children combined. These are two distinct metrics.