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Report Business Value: Control Panel report keeps track of occupancy. Run it for past or future dates. The daily metrics appear on the left, and the dates across the top.
  • Shows on a daily basis the number of rooms and guests.
  • Shows on a daily basis the available rooms to be sold and the occupancy percentage.
  • Shows on a daily basis your out-of-order rooms, complimentary and house-use reservations.
  • Shows on a daily basis the arrival and departure rooms and guests you have at your hotel.
How it works?
Reports → FO → Reservation → Control Panel
  1. Select the date range you would like to view this report.
  2. Columns: Returns the daily operational data for those dates: total rooms, total pax, occupancy, out of order and more.
  3. Choose whether to show the complementary and house-use rooms in the report or not.
  4. View all reservations, confirmed only, or unconfirmed only. This lets you read occupancy with or without tentative reservations.
  5. The search parameters have defaults, so you can just click preview or download:
    1. From Date: report start date will always be your current system date.
    2. To Date: will be 2 weeks into the future from today’s date.
    3. Complimentary & House Use rooms will be shown by default.
    4. Reservation Confirmation will be defaulted to the confirmed reservations only.
Report Column Output: This report is grouped by dates horizontally and the daily metrics for each individual day vertically. The Report Columns that would appear if you run the report:
  • Total Adults: returns the total number of adults at your hotel.
  • Total Children: returns the total number of children at your hotel.
  • Total Pax: returns the total number of adults and children summed together at your hotel.
  • Total Rooms: returns the total number of rooms at your hotel.
  • Occupied Rooms: returns the number of rooms that are occupied by guests on that specific date.
  • Arrival Rooms: returns the number of rooms arriving on this specific date.
  • Arrival Pax: returns the total number of adults and children summed together arriving on this specific date.
  • Departure Rooms: returns the number of rooms leaving on this specific date.
  • Departure Pax: returns the total number of adults and children summed together leaving on this specific date.
  • Rooms Available: returns the number of rooms that are available to be sold to guests on that specific date.
  • Out of Order: the number of rooms set out of order on that date.
  • Complimentary Rooms: returns the number of rooms that are set as complimentary on this specific date.
  • House Use Rooms: returns the number of rooms that are set as house use on this specific date.
  • Rooms to Sell: returns the available rooms to sell to guests on this specific date.
  • Paid Rooms: returns the number of rooms that will be paying for their reservation “not complimentary nor house use”.
  • Occupied %: returns the percentage of occupancy “occupied rooms/available rooms”.
  • Occupied % - Comp: returns the occupancy percentage minus the complimentary reservations.
  • Occupied % - HU: returns the occupancy percentage minus the house use reservations.
  • Occupied % - Comp/HU: returns the occupancy percentage minus both the complimentary and house use reservations.

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Update: September 6, 2026

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Bed Selling: Correct Total Rooms, Occupancy and Out of Order

For bed-selling properties, the Control Panel now counts child rooms as the sellable units on every row. What Changed Total Rooms used to count a parent room and its child rooms as separate units. Capacity was overstated on every date column. Occ. Rooms, Out of Order, Comp. Rooms and House Use each counted one per room. So a block on a parent room counted as 1, even though it took every child room out of sale. The report also ignored the Non-Count room flag. This applies to bed-selling properties, except for the Non-Count change below. The Room Set
  • Independent room — its room type is neither a parent nor a child type.
  • Parent room — its room type contains child room types. It is never sellable.
  • Child room — sits inside a parent room. These are the sellable units.
  • Total Rooms — independent rooms plus child rooms.
Deactivated rooms are never counted. A child-type room inside no parent counts as an independent room. Every Room Count Uses Sellable Units A parent room counts as its number of child rooms. An independent or child room counts as 1. This covers Occ. Rooms, Out of Order, Comp. Rooms, House Use and Paid Rooms, because these figures add to and subtract from each other. Each count uses distinct units, so a child room is counted once even if its parent is also flagged. For an occupied parent room, the system counts the child rooms under the assigned room number. With no room assigned, it counts the units on the room type. Worked Example Take 20 parent rooms holding 2 child rooms each, plus 40 independent rooms. Three bookings are in house: one independent room, one child room, one parent room. Setting one parent room out of order now reports 2 units, not 1. A complimentary booking on a parent room reports 2 Comp. Rooms, not 1. Derived Figures and Unchanged Rows The formulas are unchanged. Rooms Available is Total Rooms minus Out of Order. Rooms To Sell (Total) is Rooms Available minus Occ. Rooms. Total Adults, Total Children, Total Pax, Arr. Rooms, Arrival Pax, Dep. Rooms and Departure Pax do not change. Arrivals and departures still count bookings, not units. Non-Count Rooms Non-Count rooms are now left out of Total Rooms. This matches the Manager Report and the Revenue & Statistics Summary.