Arab African International Bank (AAIB) Integration Settings – Kwentra Pay

Documentation Index

Fetch the complete documentation index at: https://help.kwentra.com/llms.txt

Use this file to discover all available pages before exploring further.

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Business Value

• Seamless credit card payment processing directly within Kwentra.
• Supports flexible payment department configuration and multiple modules (Front Office, Online Booking).
• Increases guest satisfaction with fast, reliable, and secure payments.

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Use Cases

• Prevent errors by ensuring payment departments have an assigned currency.
• Link different payment departments (credit cards) to allow for department-level transaction tracking.
• Enable AAIB payments for both Front Office and Online Booking.

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How to Configure AAIB Integration

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1. Navigate to the Integration Settings

• Go to Front Office → Settings → Integrations → Kwentra Pay → Arab African International Bank (AAIB).

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2. Configure Access Credentials

• Access Token:
  • Enter the unique Access Token provided by AAIB (mandatory).
• Save credentials to establish the basic integration.

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3. Set Up Payment Settings

• Click Add to configure a new payment card.
• Payment Department:
  • Select a credit-type department (mandatory).
  • Validation: Departments cannot be assigned to more than one payment card.
  • Message on conflict: “The department DEPARTMENT NAME is already configured on another payment method.”
• Currency:
  • The department’s default currency will be displayed automatically.
  • Validation: If no currency is set, you cannot save.
  • Message: “Cannot save the form as the department DEPARTMENT NAME does not include a currency. Please set a default currency for the department or select a different department.”
• Button Label:
  • Enter the button text to display on the payment action (mandatory).
• Allowed Modules:
  • Select where the payment method should appear (Front Office and/or Online Booking).

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4. Save Configuration

• Click Save to apply your settings and enable the AAIB integration

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Transaction Logs

1. AAIB Transaction Tracking
   • Payment Gateway Name:
     • Multi-select dropdown now includes “AAIB” as an option.
   • Details Column:
     • View extra information returned by AAIB for each transaction.
   • Details Filter:
     • Search for transactions using keywords or references in the Details field.
   • Parameter Updates:
     • All parameters (date, amount, status, etc.) reflect values provided by AAIB for each operation.

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• You cannot delete the last remaining payment method for a tenant.
• If a department does not have a currency, you must update its settings first before linking it to AAIB.
• Use the enhanced logs to quickly resolve guest disputes or investigate any failed payments with AAIB.