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What is DigitalGuest? DigitalGuest is a personalized guest platform to communicate, upsell and offer services at the fingertips of your guests. DigitalGuest is considered a very powerful guest experience tool that accommodates your entire guest journey from pre-stay to post-stay in one web app. DigitalGuest enables hotels to:
  • Send emails & SMSs prior to guests’ arrival.
  • Upsell rooms and other services offered from the hotel.
  • Provide your guests with practical information prior to arrival.
  • Digital guest directory “WiFi, hotel facilities, transportation info etc”
  • Offer your room service menu.
  • In-house guest communication.
  • Post stay communication & surveys.
  • And many more features.
How does kwentra work with DigitalGuest? Simply, we integrate your DigitalGuest Account with our system in order to send clients data from kwentra front office automatically to DigitalGuest so that you could benefit from the platform’s features using the data gathered from your staff and not to double the effort of data collection. Front Office → Settings Gear Sign → Integrations → Digital Guest If you have a DigitalGuest Account and would like to connect it with kwentra PMS please send your Access Token and Property ID to support@kwentra.com to activate the connection on your system.