What Is DigitalGuest?
DigitalGuest is a guest platform. Hotels use it to talk to guests, upsell and offer services on the guest’s phone. It covers the whole guest journey, from before arrival to after departure, in one web app. With DigitalGuest, hotels can:- Send emails and SMS before guests arrive.
- Upsell rooms and other hotel services.
- Give guests useful information before arrival.
- Offer a digital guest directory, such as WiFi, hotel facilities and transport.
- Show the room service menu.
- Talk to in-house guests.
- Send messages and surveys after the stay.
- Use many more features.
How It Works
- Kwentra sends guest data from Front Office to DigitalGuest automatically.
- DigitalGuest features then use the data your staff already entered.
- Staff do not collect the same data twice.
