What Is ReviewPro?
ReviewPro manages a hotel’s online reputation. It collects over 100 million online reviews from over 175 sources, in over 45 languages. It updates the content every day. With ReviewPro, hotels can:- Know everything said online about the hotel, like a 24/7 mystery shopper.
- Find what to improve from guest scores and comments.
- Compare guest satisfaction with direct competitors.
- Sell more online and get more direct bookings.
- Keep the whole team on the same page.
How It Works
- Kwentra sends guest data from Front Office to ReviewPro automatically.
- You send bulk surveys using data your staff already entered. No one collects it twice.
- Kwentra links each guest to the right survey. Common surveys are:
- In-Stay Surveys
- Post-Stay Surveys
- Your ReviewPro surveys are mapped in Kwentra. ReviewPro knows which survey each guest gets.
- You then send the survey from ReviewPro.
To connect: if you have a ReviewPro account, send these to support@kwentra.com:
- Your client ID.
- The list of your ReviewPro surveys to link.
