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Charge the virtual credit card (VCC) saved on a channel reservation. No extranet, no typing the card.

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Business Value

  • Charges saved VCCs without opening the channel extranet.
  • Saves the income team from keying card details by hand.
  • Charges many reservations at once, with a result for each.
  • Charges automatically during the night turn, at a time you choose.
  • Logs every attempt for reconciliation.

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Use Cases

  • An income manager sets charges to run 24 hours before arrival.
  • An income agent charges a day’s channel arrivals in one action.
  • A cashier charges a saved VCC by hand after the night turn charge failed.
  • A night auditor checks the kwentra Pay log to see which cards were charged.

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How It Works

The card is saved when the reservation arrives from the channel. You never see or type the full card number. See Automatic Payment Method and Settings Permissions. There are three ways to charge it: Bulk and automatic charges both use:
  • Amount: the remaining projected balance, in the rate-code currency at today’s rate.
  • Payment method: the one marked Automatic for that currency in your kwentra Pay settings.
  • Saved card: the most recent saved VCC, if there are several.

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Charge a Saved VCC from Billing

  1. Open Billing → Tools → Payment → kwentra Pay on the reservation.
  2. Pick a card from Saved Cards. The list appears only when a saved VCC exists.
  3. Enter the amount and click Pay Now.
Each saved card is shown as: <channel> **** <last4> — <YYYY-MM-DD> When you pick a card, Payment Method shows only providers that support VCC charging. Only AAIB does for now. A toast confirms the result:
  • Every submission writes a log entry with the card, amount, currency and provider.
  • With no saved VCC, Saved Cards is hidden and the dialogue works as before.
  • No new permission is added.

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Bulk VCC Charge

  1. Select one or more reservations.
  2. Open Actions → Bulk VCC Charge.
  3. Click Confirm, or Cancel to stop.
  4. A results popup opens when all the charges finish.
  • Every reservation you pick is tried. The action does not filter your selection.
  • With nothing selected you get Please select at least one reservation.
  • You cannot edit the amount.
  • You need the cashier permission.
The currency comes from the rate code of the current room night:

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The Results Popup

Failure reasons include:
  • No saved card exists on this reservation
  • No automatic payment method configured for currency <CODE>
  • Remaining projected balance is zero
  • The provider’s own message, when the charge was refused
Each successful charge creates the payment posting on the reservation.

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Automatic VCC Charge via Night Turn

  1. Open the Automatic VCC Charges panel.
  2. Turn on Enable automatic VCC charging. It is off by default.
  3. Pick one Charge timing.
  4. Click Save. Save works only after you pick a timing.
  • One timing applies to the whole property.
  • Turning the feature off stops every automatic charge.
  • You need the Can edit Kwentra Pay settings permission.

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When a Reservation Is Charged

At each night turn, a reservation is charged only when all of these are true:
  • It has a saved VCC.
  • It is Expected or Checked In.
  • Its dates match your timing, measured against the new system date.
  • Its remaining projected balance is above zero.
A reservation is never charged twice for the same timing. Change the timing and it can be charged again.
  • Approved creates the payment posting.
  • Failed does not, and there is no retry.