STR Daily Data Submission - kwentra Help Center

Send your daily room and revenue figures to STR automatically after Night Turn.

Business Value

Ends typing daily figures into the STR portal by hand.
Sends the closed day’s figures every night with no manual work.
Uses the same net revenue as your income reports.
Sends hotel totals only, never guest names or reservation details.
Shows every submission and STR’s reply on one screen.
Never stops or delays Night Turn.

Use Cases

A revenue manager turns on STR once and stops using the STR portal.
An accountant opens the logs and sees why last night’s submission failed.
A general manager compares the hotel with the market, using figures from kwentra.

How It Works

Where: Settings → Integrations → STR

STR (Smith Travel Research) is part of the CoStar Group. It compares your hotel’s results with the market. Before, you typed your daily figures into STR’s portal. Now kwentra sends them for you. The STR menu has two screens: Integration Setup and Logs.

Before You Start

You need your hotel’s STR Census ID. STR gives you this number when you join its benchmarking program. If you do not have it, ask your STR account representative.

1. Integration Setup

Go to Settings → Integrations → STR → Integration Setup.
Enter your STR Census ID.
Leave Chain Code as KWENTRA, unless STR tells you to change it.
Turn on Enable daily submission to STR.
Click Save. You see the message Credentials saved successfully.

Field	What it is
STR Census ID	Required. Your hotel’s ID in STR. STR gives it to you.
Chain Code	Required. Filled in with KWENTRA.
Enable daily submission to STR	Turns the daily submission on. It is off by default.

To stop sending data at any time:

Turn off Enable daily submission to STR and click Save.
Or click Delete Credentials to remove the whole setup.

2. What Is Sent Every Night

When Night Turn finishes, the closed day’s figures go to STR. This happens once for each business day, and only when the submission is on. Only hotel totals are sent. Guest names and reservation details are never sent.

Figure	What it counts
Rooms Available	The hotel’s room count for the day.
Rooms Sold	Rooms occupied that night. Complimentary and house use rooms are included.
Comp Rooms	Complimentary and house use rooms. Sent as 0 when there are none.
Room Revenue	Net revenue of the departments in the rooms revenue group.
F&B Revenue	Net revenue of the departments in the F&B revenue group.
Total Revenue	Net revenue of all revenue departments.
Currency	The hotel’s base currency.

Net revenue is gross minus deductions such as VAT, municipality fee and service charge.
Deductions follow your hotel’s setup. Net revenue matches your income reports.
STR works out paid occupancy by taking Comp Rooms away from Rooms Sold.
Total Revenue includes other revenue, such as spa and laundry.

Note: A day closed by Night Turn is locked. So the figures sent are final and never need a correction.

Note: If a submission fails, Night Turn still finishes as normal. The failure is saved in the Logs.

3. Logs

The Logs screen shows every submission. Each row is one submission. Search with Start Date, End Date and Status (All, Success or Failed).

Column	What it shows
Business Date	The day the figures belong to.
Sent At	When the figures were sent.
Status	Success means STR accepted the figures. Failed means STR rejected them.
Request	The data that was sent. Click the cell to see it.
Response	STR’s reply. Click the cell to see it.

​Business Value

​Use Cases

​How It Works

​Before You Start

​1. Integration Setup

​2. What Is Sent Every Night

​3. Logs