Cancelled and No Show Reservations Report — Multiproperty Consolidated View

Run the Cancelled and No Show Reservations report across every hotel in the portfolio from one consolidated view.

Business Value

Review cancellations and no-shows portfolio-wide in a single run.
Narrow any run to specific properties with the Hotels filter.
Identify the property behind every cancellation from the Hotel column.
Export one consolidated file instead of running each property separately.
Restrict access through a dedicated consolidated report permission.

Use Cases

Consolidated GM reviews portfolio-wide no-show patterns without opening each property.
Multi-property night auditor confirms every property’s cancellations were logged in one pass.
Revenue manager compares cancellation volumes across two resorts using the Hotels filter.

How It Works

Where: Multiproperty → Reports → Dashboard → Cancelled and No Show Reservations

Running the report

Parameter	Description
Hotels	Multi-select, optional. All hotels are selected by default. Narrow the run to specific properties.
From Action Date	Start of the date range for the cancellation or no-show action.
To Action Date	End of the date range for the cancellation or no-show action.
State	Filter results: No Show / Canceled / Canceled and No Show.
File Type	Choose XLS, XLSX, ODS, or PDF.

The From Action Date, To Action Date, and State filters behave exactly as they do on the single-property report, and apply across all selected hotels.

Note: Use Download, Preview, or Print to run the report after selecting your filters.

Report columns

Column	Description	Example
Hotel	The hotel the reservation belongs to.	Kwentra Downtown
Reservation ID	Unique reservation number — clickable link to the reservation.	9
Name	Full name of the guest.	Halima Saleh
Room	Room number assigned to the reservation.	539
Nights	Number of nights for the stay.	4
Arrival	Check-in date.	2025-01-03
Departure	Check-out date.	2025-01-07
Voucher No	Reservation voucher reference number.	33-1
Adults	Number of adults on the reservation.	2
Children	Number of children on the reservation.	0
Country	Country of the guest.	Saudi Arabia
State	Reservation state: No Show or Canceled.	No Show
Cancelled	Date the reservation was marked as no-show or cancelled.	2025-01-03
User	Staff user who processed the cancellation or no-show.	Ahmed.ali
Channel	Booking channel used for the reservation.	Al Dyiafah travel
Rate Code	Rate plan applied to the reservation.	Group BB
Base Total Stay	Total stay in the property’s base currency (Rate + Included Packages).	2,300.00
Total Stay	Total stay in the reservation’s foreign currency (Rate + Included Packages).	2,300.00
Currency	Currency of the reservation.	SAR
Reason	Reason recorded for the cancellation or no-show.	Guest request

The summary total count aggregates across all selected hotels combined, rather than per property.

Note: Demo and head-office instances are excluded from the consolidated run. Access is controlled by a report permission granted to the Consolidated GM and Multi-property night auditor roles.

​Business Value

​Use Cases

​How It Works

​Running the report

​Report columns

Business Value

Use Cases

How It Works

Running the report

Report columns