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Documentation Index

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KPI dashboards now exclude demo and head office data, ensuring only real operational performance is measured.

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Business Value

  • Ensures that business insights reflect actual guest-facing operations.
  • Removes distortions from training, testing, and administrative activities.
  • Increases trust and actionability of all key performance metrics for decision-makers.
  • Enables apples-to-apples comparisons between properties, periods, and teams.

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Use Cases

  • Management reviews occupancy or revenue KPIs, knowing figures represent only true guest activity.
  • Finance runs period-to-period RevPAR comparisons, confident no demo data is included.
  • Operations uses the dashboard for daily meetings, without distractions from test or HO data.

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Affected Areas

  • kwentra Mobile App
  • Insights Dashboard / Property Selection Screen
All the metrics below will exclude Head Office and Demo Instances on the system.