Business Value
- Ensures that business insights reflect actual guest-facing operations.
- Removes distortions from training, testing, and administrative activities.
- Increases trust and actionability of all key performance metrics for decision-makers.
- Enables apples-to-apples comparisons between properties, periods, and teams.
Use Cases
- Management reviews occupancy or revenue KPIs, knowing figures represent only true guest activity.
- Finance runs period-to-period RevPAR comparisons, confident no demo data is included.
- Operations uses the dashboard for daily meetings, without distractions from test or HO data.
Affected Areas
- kwentra Mobile App
- Insights Dashboard / Property Selection Screen
