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Easily add notes of any type to multiple individual reservations at once with the bulk edit feature.

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Business Value

  • Saves time for front desk and reservations teams by avoiding repetitive manual entry.
  • Reduces the risk of missing important guest, billing, or internal notes on multiple bookings.
  • Ensures operational consistency, especially during busy check-in or group movement periods.

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Use Cases

  • Group Check-ins: The front desk needs to mark all reservations for a wedding group with a note: “Welcome amenities to be delivered on arrival.”
  • Billing Coordination: The night audit team needs to add a billing note to multiple business traveler bookings: “Charge to company account.”
  • Internal Communication: The Reservations team wants to flag several back-to-back bookings for maintenance follow-up.

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How-To Steps

  • Go to Front Office → Individual Reservations.
  • Select one or more reservations from the list.
  • Click Actions, then choose Bulk Edit.
  • In the Bulk Edit popup, fill in the new fields:
    • Type (Dropdown):
      • Choose from: Internal (default), External, Billing
    • Note (Text Field):
      • Write your note here (e.g., “Late check-out approved”).
  • Click Save.
  • The note will be added to every selected reservation, according to the chosen type.