Billing Windows and Instructions

Send billing postings to the right place: another window, another room or a paymaster.

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Business Value

• Splits a guest’s bill into separate windows, such as room and extras.
• Sends set charges to another room or a paymaster automatically.
• Links a window to a travel agency for city ledger settlement.
• Applies the same instructions to many reservations in one step.

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Use Cases

• A receptionist moves room and breakfast charges to a “Main Bill” window.
• A front desk agent sends one guest’s dinner charges to room 203.
• A cashier links a window to a travel agency and settles it by city ledger.
• A reservations agent applies the same window to a whole group at once.

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How It Works

The billing screen starts with 1 billing window. It shows every billing posting.

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Add a Billing Window

1. Open Charging Instructions.
2. Click Add Window.

When you add a window, you can:

• Send set postings to the new window automatically.
• Link the window to a channel profile for City Ledger Settlement.

You can also click Add Window on the main billing screen. Link the window to a revenue department there.

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Link a Window to a Travel Agency

Link a window to the travel agency’s AR account. You can then settle its charges by City Ledger Payment.

• If the agency has branches, pick the branch from the dropdown. The invoice prints with that branch’s address and phone.
• To edit the agency’s details first, choose the channel and click Open in New Tab.

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Add a Billing Instruction

Send set charges to another reservation, or to a paymaster, automatically.

1. Open Charging Instructions.
2. Click Add Billing Instruction.
3. Choose the postings and where they go.

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Add Instructions to Many Reservations

1. Select the reservations.
2. Click Actions.
3. Click Add Charging Instructions.

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Add a Window to Many Reservations

Use the Add Window form to link a new window to transaction codes (departments).

1. Name the window, for example Main Bill.
2. Select the departments that go to this window. You can pick more than one.
3. Click Apply.
4. Choose whether to apply it to existing billing postings too.
5. Click Return to reservation listing when you finish.

In this example, all room and breakfast revenue goes to the Main Bill window.

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Add a Billing Instruction to Many Reservations

Use the Add Billing Instructions form to send departments to a room or a paymaster.

1. Select the departments. You can pick more than one.
2. Choose a room number or a paymaster.
3. Click Apply.
4. Choose whether to apply it to existing billing postings too.

In this example, dinner and extra revenue go to room 203. You can then manage each reservation’s instructions from its billing screen.