Business Value
- Charge saved VCCs on many reservations in one bulk action.
- Process channel reservations at scale without opening each one.
- Speeds up collecting balances across a full arrivals list.
- Shows a per-reservation result so you see every success and failure.
- Charges each reservation’s remaining balance in its own currency.
Use Cases
- Income agent selects a day’s channel arrivals and charges all saved VCCs at once.
- Cashier re-runs a bulk charge on reservations that failed the automatic night-turn charge.
- Front desk supervisor reviews the results popup to follow up on failed charges.
How It Works
A Bulk VCC Charge entry is added to the existing Actions list on the Individual Reservations Listing. It charges each selected reservation’s saved VCC for its remaining balance, then reports the outcome for every reservation. The action does not filter your selection — every reservation you pick is attempted, and the results popup tells you what happened to each one.
Charge Reservations in Bulk
- On the Individual Reservations Listing, select one or more reservations.
- Open Actions → Bulk VCC Charge. The entry is always shown — selecting it with no reservation selected shows Please select at least one reservation and charges nothing.
- On the confirmation dialog — “Are you sure you want to charge the saved VCC for the selected N reservation(s)?” — click Confirm to start, or Cancel to abort.
- The system charges each selected reservation and shows a results popup when all charges finish.
How Each Reservation Is Charged
- Saved card — the reservation’s saved VCC (the most recent one if more than one exists).
- Amount — the reservation’s remaining projected balance, converted to the rate-code currency at the current exchange rate. It is not editable.
- Currency — the reservation’s rate-code currency, based on the current room night: Expected → first night, Checked In → current (audit-date) night, Checked Out → last night.
- Payment method — the method marked Automatic for that currency in your Kwentra Pay provider settings.
The Results Popup
When the run finishes, a popup lists every selected reservation:
Failure reasons include:
- No saved card exists on this reservation
- No automatic payment method configured for currency <CODE>
- Remaining projected balance is zero
- The provider’s returned failure message when the charge was sent but rejected
Each successful charge follows the standard payment flow and creates the payment posting on the reservation. The Bulk VCC Charge action is gated by the cashier permission.