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Documentation Index

Fetch the complete documentation index at: https://help.kwentra.com/llms.txt

Use this file to discover all available pages before exploring further.

November 30, 2025

Currency Deactivation Enhancement

Deactivated currencies are now fully removed from all operational, financial, and import screens across Kwentra.

Year View Rooms Forecast Report

Visualize 12 Months of Daily Occupancy Trends in One View.Read more
November 25, 2025

Consolidated Revenue and Statistics Summary Report

View aggregated revenue and occupancy KPIs across all selected hotels in a single consolidated report.Read more
November 12, 2025

Bulk Reconcile Action for Journal Vouchers

Instantly reconcile multiple journal vouchers in one step for faster period-end closing and improved audit control.

Capture Visas for Group Reservations

Quickly upload and link guest visas to group reservations, ensuring all profiles are accurate and compliant.Read more
November 11, 2025

Guest Birthdays filter updates

A new report filter and column for reservation status for a more personalized service.
November 5, 2025

Supplier Receiving Report Enhancements

Now you can filter supplier receipts by payment status and sort the report by Receiving Number or Date.Read more
October 29, 2025

Share Registration Card via Whatsapp

Easily send the Registration Card link to guests on WhatsApp for online signature and instant confirmation.Read more

Store Usage Report Update

Quickly see your stock usage totals by both department and expense account in the summary report.
October 28, 2025

Profit and Loss Tab – British System (Head Office Consolidation)

From kwentra Insights Dashboard or kwentra Insights App; you can now view consolidated P&L for British-system clients, fully based on Head Office financial data.Read more
October 27, 2025

Inhouse Guest Info Status Report

New Report: Track how complete your inhouse guest profiles are at any given date.Read more
October 15, 2025

PO Status Visibility Enhancement

Instantly view PO status in key Inventory screens to streamline operations.Read more
October 6, 2025

Free Room Upgrade from Room Blocking Screen

Enable instant free room upgrades directly from the Room Blocking screen, reducing operational steps and improving guest experience.Read more

Maintenance State Filter in Room Blocking

Quickly filter and control room selection in the Room Blocking screen by maintenance status, reducing operational mistakes.Read more

Meal Plan Report: Paymaster Packages Support

Now all meal packages posted on paymasters (e.g., group/company bookings) are clearly reflected in the report.Read more

Usage Department Field in Purchase Orders

Easily track and control the intended usage department for each Purchase Order—improving accuracy, transparency, and user access rights.Read more
September 29, 2025
Integrate Paymob with Kwentra PMS to enable seamless online and front desk payments, now with instant payment link sharing via WhatsApp.

Outlet’s Revenue by Country Report

Analyze your outlet revenue by guest nationality to optimize business strategies and understand your customer base.Read more
September 25, 2025

Actual Arrival Report Update

Review all reservations that actually arrived on a selected date, including guest, booking, and revenue details to support front desk operations, reconciliation, and revenue tracking.Read more

Exchange Rate Report

[NEW] Easily track all currency exchange rate changes, with full audit history and user tracking, across active and inactive currencies.Read more

Receiving Orders: Last Received Item Data

Easily view the latest received price, quantity, vendor, and date for each item—right from the Receiving Orders screen.Read more
September 18, 2025

Sales Analysis by Voucher Number Report Update

Now you can view all charges—including Paymaster postings—that share the same voucher number, providing a comprehensive financial overview by voucher.Read more

Tourist Accommodation Report — Exclude Packages

Add an “Exclude Packages” checkbox to let users report room-only net revenue without package amounts.Read more
September 15, 2025

Add Notes in Bulk to Individual Reservations

Easily add notes of any type to multiple individual reservations at once with the bulk edit feature.Read more

Bulk Reinstate & Cancel No Show for Reservations

Quickly reinstate cancelled or no-show reservations in bulk, with a single reason entry and clear validation for each case.Read more
September 11, 2025

New Filter & Status for Purchase Order Authorization

Easily filter and track purchase orders by their authorization status in the PO list, making approvals clearer for finance and purchasing teams.Read more

Restaurant QR Code Pickup Report

Track and analyze all restaurant QR code pickups by reservation, paymaster, package, meal, and user, with full filtering and totals.Read more
September 9, 2025

New Status “Partially Received” on Purchase Orders

A new PO status, Partially Received, is now available. This status will be displayed automatically when some items in your Purchase Order have been received, but at least one item remains pending (even if others have been closed).
September 7, 2025

Group Reservation Pricing Visibility

View room rates directly in the group reservation list for quick pricing checks.Read more

Rate Relations: Base & Derived Room Type Configuration

Configure rate relations and occupancy pricing for both base and derived room types—including new flexible child pricing for derived rooms.Read more
September 3, 2025

Consolidated Main Account Listing Details Report

Get a full, multi-property view of all main account transactions and balances—grouped, filtered, and ready for audit.Read more
September 1, 2025

Add “House Use Officer” Flag to Individual Profile

Identify House Use Officers for advanced filtering and reporting in House Use operations.Read more

House Use Report Update

Quickly analyze complimentary hotel consumption with advanced filters and officer-level item summaries.Read more
August 28, 2025

Purchase Order: Display Available Quantity Per Item

Instantly see the available stock for each item in its store directly from the Purchase Order line items.Read more
August 27, 2025

Market Segment Report Enhancements

The Market Segment Report provides detailed performance metrics for your hotel, broken down by sales market segments, including Channel, Source, and Market. The report enables you to track revenue, occupancy, and guest statistics for each segment, providing support for informed sales and marketing decisions.

What’s Different from Before?

  • Two Reports:
    • Market Segment DMY = old, day/month/year-based.
    • Market Segment (New): Date range-based, with “Include Paymaster Charges” toggle.
  • Paymaster Logic:
    • Only paymasters linked to channels are considered when enabled.
    • Charges on paymasters with no channel are ignored.
Read more

Purchase Request Approval Workflow Enhancement

Approvals for items remain and don’t reset when the vendor or unit price is changed by the creator or buyer.

Voucher Number Field Added To Cashier Transactions Report

Easily track and reconcile transactions by viewing the voucher number directly in the Cashier Transactions Report.
August 26, 2025

Purchase Order Validity Field

Easily add and track the validity period for each Purchase Order, with clear print and audit logging.
August 25, 2025

Enhancing “Item Type” Selection in Purchasing & Inventory Screens

Quickly select and filter multiple item types in all relevant screens for more accurate purchasing and inventory management.
August 24, 2025

Auto-Generate Folios for Checked Out Reservations during Night Turn

Automatically generate folios for checked-out reservations at night audit, with instant failure alerts.Read more
August 21, 2025

Bulk Generate Restaurant QR Codes for Individual Reservations

Quickly generate restaurant QR codes for multiple reservations in one step, with options for per-reservation or per-person QR creation.Read more

Change in Department Percentage Calculation For The British P&L Detailed Report

Department totals in the British P&L Detailed Report now use department revenue for more accurate percentages.

Business Value

  • More Accurate Financial Ratios: Department percentages now truly reflect departmental performance by dividing totals over department-specific revenue.
  • Improved Financial Analysis: Better comparison between departments and a clearer understanding of cost/revenue relationships.
  • Aligned with Best Practices: Matches modern accounting standards for departmental performance reporting.

Use Cases

  • Scenario 1: The finance team wants to compare the food & beverage department’s expenses as a share of only F&B revenue (not total hotel revenue).
  • Scenario 2: Hotel managers can identify which departments are over- or under-performing based on their actual contribution to the hotel.
  • Scenario 3: Auditors and accountants require department percentages based on direct departmental revenue for regulatory or internal reporting.

Where to Find It:

Reports → Back Office → British Profit & Loss Detailed
  • What’s Changed:
    • Previously, the formula was: Total Dep. % = Total Dep. / Total Revenue
    • New Formula: Total Dep. % = Total Dep. / Dep. Revenue
    • Special Case: If a department has only expenses and no revenue, the system will keep using the old formula: Total Dep. % = Total Dep. / Total Revenue
  • Who Is Affected:
    • Any user running the British P&L Detailed report will now see percentages based on each department’s revenue, except for departments with no revenue.

Notes & Tips

  • This change does not affect summary or other non-British P&L reports.
  • If you notice a department with an unexpectedly high percentage, check if the department is missing revenue.

Easier AR Account Search When Transferring Balances

Quickly search for AR accounts by number or description when transferring balances.Read more

Hijri Calendar Support in Balance Sheet Report

View your balance sheet using either the Georgian or Hijri calendar, with date and period calculations fully aligned.Read more

Journal Voucher Reconciliation & Tracking in General Ledger

Easily flag, track, and filter reconciled journal vouchers directly from the General Ledger.Read more

Restaurant QR Code For Paymaster

Generate a restaurant QR code for paymasters to enable meal pickups linked to addon packages.Read more
August 20, 2025

Arab African International Bank (AAIB) Integration Settings with kwentra Pay

Configure secure payment integration with AAIB to accept credit card transactions in Kwentra Pay with multiple currencies.Read more
August 18, 2025

Add Packages to Paymaster Profiles

Enable applying public addon packages to paymaster profiles for non-reservation guest charges.Read more
August 14, 2025

Apply Store to All Line Items in Purchase Request

This enhancement saves time and reduces manual errors during purchase request creation by applying a selected store to all line items automatically, ensuring consistency in store sourcing.Read more

Filter by Item in Purchase Orders & Requests

Search and filter purchase orders or purchase requests by item name using a multi-select item filter.

Improved PR History Logging

View clearer, item-based history logs in Purchase Requests with readable entries and detailed approval tracking.Read more
August 6, 2025

Apply Store to All Line Items in Purchase Request

Easily set a single store for all items in your purchase request by selecting it at the PR header level.Read more

Bulk Edit Enhancements for Checked-In Reservations

You can now perform bulk edits on checked-in reservations, including adult count, room type, rate, and channel — for unposted nights only.

Multi-Property Consolidated Channel Summary Report

The Consolidated Channel Summary Report gives you a complete financial picture of all charges and payments related to your group and individual reservations, even if they’ve been split or posted to paymasters. It includes both actual postings and predicted charges, grouped by confirmation number.Read more
July 23, 2025

Store Category Filter in Inventory & Purchasing Screens

Quickly filter inventory and purchasing records by store category with the new multiselect filter.

Business Value

  • Enhanced Efficiency: Find relevant transactions faster by narrowing down lists to specific store categories.
  • Streamlined Reporting: Quickly generate reports filtered by category, saving time for audits and analysis.
  • Reduced Errors: Prevents oversight when searching or reviewing transactions across large volumes of records.

Use Cases

  • Inventory Controllers: Can instantly filter store transfers and usages for only “Food & Beverage” or “Housekeeping” categories during audits.
  • Purchasing Managers: Need to review all purchase requests, orders, or returns related to “Maintenance Supplies” across multiple months.
  • Finance Teams: Preparing end-of-month reconciliations or compliance reviews can focus on transactions associated with specific store categories.
Store Category FilterWhere does the filter appear?
  • Inventory:
    • Store Transfer listing screen
    • Store Usage listing screen
  • Purchasing:
    • Purchase Requests
    • Purchase Orders
    • Receiving Orders
    • Return Requests
previewGo to manage.kwentra.comClick “Back Office”Steps to set up Store CategoriespreviewClick “Settings”previewClick “Inventory”previewNew Setting!Select Store Categories.previewPreviously added Store CategoriespreviewClick “Add New”previewAdd Code and DescriptionpreviewClick “Inventory”previewClick “Stores”previewChoose a storepreviewAdd a Category to the storepreviewChoose your saving optionSave the changes made.previewClick “Purchasing”previewFilter with multiple store categoriespreviewClick “Search”preview
July 22, 2025

Display Requested Value in Store Transfers and Store Usages

Now see the total value of requested quantities before approval in store transfers and usages.Read more

Multi-Property Consolidated Expected Arrival Report

View all expected arrivals across multiple properties in one consolidated, filterable report.Read moreYou can now unlink individual AR invoices from an AR payment without canceling the entire payment.Read more
July 18, 2025
This enhancement provides consistency and professional documentation by allowing teams to print Manual Receiving entries with all necessary details and signature fields—ensuring better tracking and verification for receiving activities outside the PO cycle.manage.kwentra.comClick “Settings”These steps are to set up the signature lines on the manual receiving document.previewClick “Signatures”previewClick “Signatures”previewSet Up Signature LinesDon’t forget to save your changes.previewClick “Back Office”previewClick “Accounts Payable”previewClick “Account Payable”previewClick “Add New”previewFill In You Manual Receiving DetailspreviewClick “Save and edit”previewClick “Print”previewPrint Outpreview